The road management service

The road sector is one of the 'historical' competences of the provincial administration, which has always been involved in the maintenance and modernisation of provincial roads. maintenance and modernisation of provincial roads. In 1998, as part of a broader operation transfer of competences to the Regions and Autonomous Provinces, the State then delegated to the Autonomous Province of Trento also the functions relating to the maintenance and modernisation of provincial roads. Autonomous Province of Trento also the functions relating to the maintenance of state roads, previously entrusted to ANAS. Although ownership of the state roads remains in the hands of the state, the extent of the new attributions has made it necessary to start a process of strengthening and reorganising the Province's entire road sector. In fact, at the same time as managing the roads, all the immovable and movable property considered instrumental to the Province was transferred to the State. movable and immovable property considered instrumental to the exercise of the delegated functions and transferred to the same part of the personnel in service at the ANA. of the personnel in service at ANAS were transferred to the same. In October 1998 two new services were created: the Road Works Service Roads Service (now called Road and Rail Infrastructures), in charge of carrying out major works, and the Road Management Service, for road network maintenance activities. In carrying out its institutional activities The Roads Management Service, in carrying out its institutional activities, initially intensified its work mainly on state roads, to a good state roads, in order to achieve a good level of maintenance, comparable to that existing on provincial roads. In then the use and dissemination of innovative materials and technologies was promoted, with the aim of improving the quality level of the road network and increase its safety level. Management aspects were also management aspects, introducing new organisational methods and adopting more flexible tools for the management of activities. governance of activities.

The mission of the Road Management Service is to guarantee the mobility of road users in the Trentino region under conditions of high safety.

The Service therefore carries out a series of activities, which can be grouped into the following types:

operational activities on roads aimed essentially at their maintenance;
operational traffic management activities, addressed to the Government;
the road network as a whole;
administrative tasks for the user;
administrative activities for internal management.

To achieve its mission, the Service operates according to guidelines, i.e. reference values to which it is The whole activity is based on:

Scheduling and monitoring of activities

The planning of activities is the operational tool that allows the coherent and systematic pursuit of the mission entrusted to the Service within the established timeframe, and is therefore adopted as a management governance tool of the Service. In addition to the programming, there is also the periodic monitoring of what is carried out to verify the effectiveness of management, any deviation from the set objectives and plan new lines of action.

Decentralization of traditional operations

The Administration's choice was to have a structure articulated on various offices, located on the territory, in order to encourage dialogue with those who, for various reasons, relate to the Service and be closer to the problems related to the territory. In addition to central programming and The choice of homogeneous government guidelines was therefore accompanied by a "territorial" management of maintenance activities roads, personnel, and the "spending budgets" assigned to the individual site managers, with a view to Optimization of resources.

Centralization of activities with a high specialist or regulatory content

In addition to the geographical location and management of traditional road maintenance activities, there is also a with a view to completion, the centralized management of certain activities with a high specialist or regulatory content such as, for example, the management of noise pollution, technological equipment, risk to the road network. These are innovative projects, transversal to the activities of the Service, for which They centrally plan the design, implementation and control phases.

Concreteness and innovation

The Service is active in the maintenance of the road network, constantly ensuring the safety of the practicability. In addition to the traditional management and maintenance of the road network, proposing innovative activities in the field of information and computerisation, with a view to strengthening and improvement of services for users and rationalization of the overall management of the Service's activities.

Fairness and impartiality

In carrying out the various activities, constant attention is paid to the set of rules and operating procedures to safeguard the correctness, coherence and transparency of administrative action vis-à-vis stakeholders of the Service, also operating through the revision of the rules themselves.

Staff training and safety

The Service, recognising the strategic value of the "personal" resource, pays constant attention to the enhancement and growth of this resource, encouraging and promoting participation in training courses. Considered moreover, the peculiarity of the work carried out by the personnel who work on the roads on a daily basis, Particular attention is paid by the Service to issues related to safety.

Effectiveness, efficiency, cost-effectiveness

The Service pursues its mission with a management based on efficiency, effectiveness and cost-effectiveness, through optimal use of resources. The aim is to introduce a cost control system, that can monitor the economic aspect of what has been achieved and provide guidance during the programming phase, and on the rationalization of the organizational structure of the Service, which allows flexibility and timeliness in the implementation of the interventions.